Shipping Policy
Shipping Policy
Experience pain relief, glowing skin, and faster recovery.
Shipping Policy
Will You Ship ANY Product To My Country?
It is your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping costs (if applicable) when we receive the package back.Â
Unfortunately, if your package is seized and destroyed, we are not able to offer a refund.
Will I Have To Pay Taxes Or Duties On The Shipment?
Sometimes, packages may be stopped and inspected by Customs officials at the border of your country. In our experience, these inspections are quick and easy, but in some cases, they may cause a delay in your package's arrival. Usually, these delays will be shown in your tracking information.
If Customs decides that your package cannot enter your country, it will be returned to us. In this case, you will be issued a full refund minus shipping and return shipping costs when we receive the package back.
It's also important to understand that you may be charged duties & taxes by your government at the time of receiving the package. The duties & tax laws vary greatly from country to country, so it's best you check the laws in your country. If you refuse to pay the duties & take charge when accepting the package, it will be sent back to us, and we'll refund you the full amount minus shipping and return shipping costs.
Restricted Shipping:
We'd love to ship to every country in the world, but unfortunately, there are some countries where certain products are restricted due to customs policies. The following countries may have restrictions against some or all of our products due to customs regulations:
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Algeria
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Argentina
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Belarus
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Bulgaria
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Chile
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Germany
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Ghana
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Guam
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Hungary
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Indonesia
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Macedonia
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Micronesia
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Moldova
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Morocco
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Nigeria
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Peru
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Romania
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Russia
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South Africa
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Thailand
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Tunisia
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Ukraine
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Venezuela
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Wake Island
In accordance with US State Department regulations, we cannot ship to these countries:
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Cuba, Iran, North Korea (DPRK), Sudan, and Syria
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